Gaya APA

Barsalou, M, A. (2015). Root Cause Analysis A Step-By-Step Guide to Using the Right Tool at the Right Time . London New York: CRC PRESS.

Gaya MLA

Barsalou, Matthew, A.. "Root Cause Analysis A Step-By-Step Guide to Using the Right Tool at the Right Time". London New York: CRC PRESS, 2015. Text.