Gaya APA

Panagacos, T. (2012). The Ultimate Guide to Business Process Management: Everything You Need To Know and How to Apply It to Your Organization . : www.ultimateguidetobpm.com.

Gaya MLA

Panagacos, Theodore. "The Ultimate Guide to Business Process Management: Everything You Need To Know and How to Apply It to Your Organization". : www.ultimateguidetobpm.com, 2012. Text.